Privacy & Cookie Policy

1. Data Controller

The controller of your personal data is:

For all matters concerning the processing of personal data, you may contact us at the email address or postal address above.

2. What data we collect and why

We process data you provide voluntarily and data collected automatically when you use the website:

• Contact form / enquiry: name, company name, email, phone, message content. Purpose: responding to enquiries, preparing quotes, commercial correspondence.
• Phone and email contact: data provided during contact. Purpose: handling the enquiry and fulfilling the order.
• Technical data: IP address, browser type, cookies and server log data. Purpose: ensuring the website operates correctly, security, and analytics.

Providing data is voluntary but necessary to respond to your enquiry and prepare a quote.

3. Legal basis

• Art. 6(1)(b) GDPR: taking steps prior to entering into a contract and its performance (handling enquiries, quotes, orders).
• Art. 6(1)(c) GDPR: compliance with legal obligations (e.g. tax, accounting).
• Art. 6(1)(f) GDPR: legitimate interests of the controller (contact, analytics, security, claims).
• Art. 6(1)(a) GDPR: your consent (e.g. for analytical/marketing cookies), which you may withdraw at any time.

4. Retention periods

We retain data for as long as necessary: until the end of correspondence and enquiry handling, for the duration of the business relationship and thereafter for the period required by law (e.g. tax law, typically 5 years) or until the statute of limitations expires for potential claims. Data processed on the basis of consent is retained until consent is withdrawn.

5. Recipients of data

Data may be shared with entities supporting our operations, only to the extent necessary: hosting and email providers, accounting office, IT service providers, courier/transport companies and authorised public authorities where required by law. We enter into appropriate data processing agreements with all processors.

6. Your rights

In connection with data processing you have the right to:

• access your data and receive a copy,
• rectification (correction) of data,
• erasure of data ("right to be forgotten"),
• restriction of processing,
• data portability,
• object to processing,
• withdraw consent at any time (without affecting the lawfulness of processing before withdrawal).

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw), if you consider that the processing infringes the regulations.

7. Cookies

The website uses cookies, i.e. small files stored on your device. We divide them into categories:

• Essential: necessary for the website to function (e.g. remembering consent choices). Do not require consent.
• Analytics: help us understand how you use the website (e.g. visit statistics). Require consent.
• Marketing: used to personalise content and ads. Require consent.

You can change your preferences at any time via your browser's cookie settings or the button below.

Google Analytics 4

This website uses Google Analytics 4 (GA4), a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). GA4 collects anonymous usage statistics (e.g. number of sessions, time on site, traffic sources) only after you give consent to analytics cookies. Until consent is given, the GA script operates in "consent-blocked" mode (Consent Mode v2) and does not record any data.

Data is processed in accordance with Google's Privacy Policy. You can withdraw your consent at any time by changing your cookie settings below.

8. Policy changes & contact

We reserve the right to update this policy, e.g. due to changes in law or the scope of services. The current version is always available on this page, with the date of the last update at the top.

For matters relating to personal data, write to profilmex@o2.pl.